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You are now here: Library Express >>
SUPPORT |
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Sales/Licensing Questions |
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If you have a query regarding purchasing or
about your existing license, please sent your queries
to:
sales@libraryexpress.net |
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Library Express Community |
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FREQUENTLY
ASKED QUESTIONS |
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Can I download a trial version
of the software?
Which edition best suits
my needs?
Are there any advantages
to using Library Express?
How can I purchase the software?
What are the minimum requirements
for the software?
Can I import my collection
information into your software?
Can I export collection data
from your software to other programs?
Can I use a barcode scanner?
How can I catalog my collection
automatically using the internet?
Can I share access to the
database across a network?
Are there any additional
help resources available?
Can I download a trial version of the software?
Yes, a trial version of the software
can be downloaded
here.
The trial version of the software is fully functional
but the database is limited to fifty items. If you
choose to purchase the software, simply entering
a license code unlocks the trial limitation.
Which
edition best suits my needs?
There are four editions of the software:
Personal, Home,
Professional and Community
designed to meet the needs of different types of
collectors. To review a chart comparing the different
features included in each edition, click
here.
You can also read a guide to help you choose which
edition may best suit your needs by clicking
here.
Are there any advantages
to using Library Express?
In terms of both features and value Library Express offers some
significant benefits over similar products. To read a summary of several reasons, click
here.
How can
I purchase the software?
You can find details about pricing
and purchasing information for the software
here.
If you are not comfortable ordering online with
a credit card, you can also order in the payment
section of the order process through mail, fax,
wire, and PO. Also phone orders can be placed through
the 24x7 order desk. A hard copy of the software
can also be ordered on CD-ROM for the cost of shipping
only.
What are the minimum requirements for the software?
Operating System
Windows Vista(32 bit), Windows XP Service Pack 2
or Windows 2000 Service Pack 4 .
Prerequisite software
Microsoft Internet Explorer 6.0 SP1 or later
RAM
Minimum: 192 MB
Recommended: 512 MB or higher
Hard Disk space
Minimum: 30 MB( program files only)
Maximum: 90 MB (including database engine)
Processor
Pentium III Compatible or higher
Minimum: 500 MHz
Recommended: 1 GHz or higher
Video
Monitor with minimum 16-bit color, capable of displaying
800 x 600 resolution.
Can I import my collection information into your
software?
The software can import collection
data from delimited files, which most applications
are able to create.
A delimited file simply lists the various details
of a title separated (delimited) by a character
such as a comma:
"Great Expectations", "Charles Dickens", "Penguin
Books"
"Tempest", "William Shakespeare", "Simon & Schuster"
Can I export collection data from your software
to other programs?
The software can also create export
files in a delimited file format which can be read
by 3rd party software.
Can I use
a barcode scanner?
Library Express is compatible with
any "keyboard wedge" style scanner.
This type of scanner works by using an adapter to
plug both the keyboard and scanner into the keyboard
port at the same time.
Any screen you would normally enter a code number
will accept scanned input. Additionally, Book Collection
will automatically detect and convert UPC barcode
numbers into ISBN numbers.
You can also import a list of scanned barcodes from
file into the internet query feature to catalog
your collection in batches.
There are, of course, a very wide range of devices
available, for example the "Microvision
ROV" Scanner has its own onboard memory,
so you can leave your desk with it and scan barcodes
in batches. The next time you connect it to your
desktop all the codes will be downloaded. You can
read more on their website
here.
For collectors on a budget, the "CueCat"
models of scanners are basic but affordable, and
can be found on auction sites, such as
ebay.
How can I catalog my collection automatically using
the internet?
Library Express can search online
catalogs, comprising many millions of records, for
all types of items in your collection. Importing
these details into your database you can vastly
reduce the work required in cataloging. Searches
can be run by using title, artist name or by scanning
the barcodes on your items. Search can be run in
batches and in the background too, so you can continue
to use the software without interruption.
Can I share access to the database across a network?
The professional and community allow
for the software to be accessed by multiple machines
across a network.
Library Express uses the industry standard Microsoft
SQL Server database engine and so offers fast, secure
and reliable performance.
Are there any additional help resources available?
The software includes an illustrated help file containing
detailed walkthroughs covering a wide range of topics. |
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